Operations Associate

This role is for an experienced professional, willing to take a seat on the rocket ship that has already launched. We are an e-commerce brand acquirer, and all our operations are focused on marketplace first businesses. The candidate selected for this role will work to ensure our company’s portfolio brands are growing aggressively and out do industry benchmarks and achieve what we would call explosive growth. This is a demanding role but since you are still reading this job description, we have concluded you love a good challenge!


Responsibilities

  • Help build and implement SOPs. Manage workflow and day to day operations
  • Demand and Supply planning - Execute plans for ensuring availability of adequate fleet and/or building the fleet and infrastructure to meet the Supply demand
  • Inventory & Warehouse Management
  • Ensure compliance in hub operations and logistics in all areas. Compliance regarding brands and warehouse documentation
  • Ensure adherence to the Service Level Agreements as informed to the customer.
  • Work towards continuous improvement for serving all customers within the stated service delivery times across the city. Liaison with customer relationship team to ensure seamless customer experience
  • Order management
  • Operational cost optimization
  • Explore opportunities for reducing the overall Cost per Delivery.
  • New product development
  • Vendor Management
  • Manpower Planning
  • Strategize and execute central initiatives as well as contribute with ideas for effectively scaling up the operations for your brand.

Requirements

  • 3-4 years’ experience in E-commerce operations preferably from Amazon. Happy to meet Founders/Entrepreneurs and candidates from e-commerce marketplace.
  • People Management.
  • Process Development
  • Fulfillment Center Operations
  • Logistics Management
  • Quick to adapt

Interested?

Drop us your details and we will get back to you!